The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Why Most AI Investments Will Do Worse than the S&P 500 | Why Early Stage VC is F******* | The Danger of Kamala Harris and Why Trump and Vance are Best | Freedom of Speech, Censorship and Government Control with Eoghan McCabe @ Intercom
Eoghan McCabe
I think there are somewhere around seven different LLMs intricately connected together. There's homegrown AI, and just a lot of very detailed prompt engineering and massaging to make it highly effective at closing tickets. When we first released our AI agent, the average resolution rate was in the high 20s.
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