The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"
Frank Slootman
Ask them to go visit the customer with you. Solve the problem. I immediately went over to all those people, apologized, brought them donuts and other things the next day, trying to rebuild trust because I just broke trust. And I should approach it from a human perspective. I need help. Can you help me? Within three days, we got that thing working, flying colors, sold a bit.
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