20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

3475.939 - 3494.987 Frank Slootman

Frank comes marching down to my office, closes the door. And I thought he was going to say, what can I do to help you? Instead, he said, if I ever see another fucking email like that, that'll be the last email you send here. And he goes, these people have been building this product for three years before we showed up. Give them the chance to be successful. Get up out of your chair. Go talk to them.