20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

3129.226 - 3149.434 Frank Slootman

He's also patient but demanding. which is kind of a little bit like me too. Like you can be demanding, but you have to be patient, understand the cycles. And he's incredibly responsive. If I make a phone call when I was at ServiceNow to Doug, and it was very rare, usually he was calling me for advice. So he was responsive to me at wherever he was in the world within seemingly like 15 minutes.