The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"
Frank Slootman
I think a lot of it has to do with how we manage our teams and what we did from an extreme ownership perspective. There was one metric that mattered to everybody at ServiceNow. In fact, up until recently, they had a bonus profile that was every quarter, we would fund a bonus pool based on the company's achievement of net new ACV, which was new business minus any churn.
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