The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"
Frank Slootman
And then we productized what they did and built full-on customer service product, full-on security incident vulnerability products, full-on HR employee experience products. And because we just followed the customer, we had better success. That was not easy because we ended up creating business units.
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