The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"
Frank Slootman
What started happening at ServiceNow that we took advantage of was our customers started using our product in places it wasn't originally positioned for. Turns out that by 2015, we had hundreds of customers using us in new ways. And so what we started to do is just listen.
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