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The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

1663.952 - 1681.745 Frank Slootman

So we made a mistake. We were getting pressure down market from what I call low-end competitors. But we started getting worried because, you know, if some of these people could get traction down there, would they ever be able to go up into our customer base? We were worried about the low end. We built a product called ServiceNow Express.

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