The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Notion's Founder on "Founder Mode": When it Works & When it Doesn't | Why The Way Startups Fundraise & Construct Boards is Broken | Raising at a $10BN Valuation in Peak Bubble Times and How Notion Has More Money Than Ever Before with Akshay Kothari
Akshay Kothari
So one thing Ivan and I did in the early years, we created this canonical database of about 200 types of requests that would come, which would map to features. And we trained our support team to tag every request that come in with one of those 200 tags. You have to do that. That was part of the job.
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