20VC: Monzo: The Greatest Turnaround in Tech: From £40M Revenues, Layoffs, Downrounds and Low Employee NPS to $1BN in Revenue, Profitable and 10M Customers with TS Anil, CEO @ Monzo

624.205 - 647.55 TS Anil

like we've done with every other product that we've built we built it with really going deep in understanding what our customers wanted what we learned from customers was that the two reasons most british customers most customers in the uk stay out of investing and keep their money in cash by the way one of the largest savings versus investments markets in the world is because of two things that one they think it's only for rich people and two they don't understand it