20VC: Monzo: The Greatest Turnaround in Tech: From £40M Revenues, Layoffs, Downrounds and Low Employee NPS to $1BN in Revenue, Profitable and 10M Customers with TS Anil, CEO @ Monzo

231.078 - 251.354 TS Anil

Someone needed to reinvent how customers and money worked with each other. And in the bigger places I had worked, I tried to do it. But it was clear that the legacy players were never going to fix it. With the best of intent and the best of wanting to do it, it was never going to get fixed by incumbents. And the history of incumbents transforming their industries is anyways very, very sketchy.