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The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: Monzo: The Greatest Turnaround in Tech: From £40M Revenues, Layoffs, Downrounds and Low Employee NPS to $1BN in Revenue, Profitable and 10M Customers with TS Anil, CEO @ Monzo

2153.222 - 2175.313 TS Anil

No, disagree. It's a difficult industry. If the only thing that mattered was the product, how do you reach customers? So you have to create the virtuous cycle. In our case, that virtuous cycle is the virality of it, is the tools that make people want to talk about us. So you've built a great product so that you create the love, but then you need things to happen around that.

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