The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Monzo: The Greatest Turnaround in Tech: From £40M Revenues, Layoffs, Downrounds and Low Employee NPS to $1BN in Revenue, Profitable and 10M Customers with TS Anil, CEO @ Monzo
TS Anil
We were launching a new fee that we were going to charge customers for something. And we were, of course, doing it the Monza way, which was like wickedly transparent to the customers. They knew exactly how and when we were going to charge this thing. But I remember someone asking me in one of the meetings when we were discussing it,
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