20VC: Monzo: The Greatest Turnaround in Tech: From £40M Revenues, Layoffs, Downrounds and Low Employee NPS to $1BN in Revenue, Profitable and 10M Customers with TS Anil, CEO @ Monzo

1285.845 - 1306.185 TS Anil

Well, it's one part of the life of a CEO of a bank. Here's the way I think about it, though, which is that, and I say this inside the company a lot, if we were running an e-commerce business that we wanted to run at scale, we wanted to build Amazon. If we sat around whinging and wringing our hands and complaining about warehouse logistics and, oh, my God, the supply chain is a bitch to handle.