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20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

363.986 - 396.193 Jeetu Mahtani

Our gross retention was like low 70s. Essentially, the economics were not ready to make that big investment to open an international presence. What is ready, G2, do you think? What I would say is I would look at something like LTV2CAC. Have you figured out how to acquire customers at reasonable CAC and then keep them around through great service so you have great LTV2CAC?

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