The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani
Jeetu Mahtani
You can do that through digital scaled emotions, whether it's a chatbot, it could be an academy, it could be help content. So do a lot of that. I would probably as founder say, Try and get your first CS rep so you can get the structure and the processing right, but then don't keep investing in CS reps until you get a foundation of self-help and knowledge and content in play.
0
💬
0
Comments
Log in to comment.
There are no comments yet.