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The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

1393.133 - 1409.4 Matt Plank

But then we do have what we call technical account managers whose sole focus is adoption of the product, success, retention, whatever. And then we have a phenomenal support team who can respond urgently, jump on chat, jump on calls, whatever. But I do believe that you have to pick one or the other. And at Rippling, I

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