20Sales: How Snowflake Built a Sales Machine | Why You Have to Hire a CRO Pre-Product | Why Most Sales Reps Do Not Perform | Why Hiring Panels are BS in Interviews | Why Remote Sales Reps Do Not Care About Their Development with Chad Peets

3079.178 - 3100.148 Chad Peets

So you can have high gross retention and a low NDR. That doesn't necessarily mean you have a product problem. It means you might have a go to market problem. You might have a customer success problem. There could be product attributes that contribute to it. And the GRR measures to me is really about product. NDR is yes, it's product related, but it also ties in a bunch of other things.