The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: How Snowflake Built a Sales Machine | Why You Have to Hire a CRO Pre-Product | Why Most Sales Reps Do Not Perform | Why Hiring Panels are BS in Interviews | Why Remote Sales Reps Do Not Care About Their Development with Chad Peets
Chad Peets
The wrong customers can be your most painful, right? It's not the size of the customer. It's the wrong customer. If you're trying to keep a customer happy that ultimately isn't a good fit, and I don't like churn any more than anybody, but sometimes you have to look at certain customers and say, it's better that we churn this. Churn the account. We can't keep them happy.
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