The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: How Snowflake Built a Sales Machine | Why You Have to Hire a CRO Pre-Product | Why Most Sales Reps Do Not Perform | Why Hiring Panels are BS in Interviews | Why Remote Sales Reps Do Not Care About Their Development with Chad Peets
Chad Peets
I haven't. So do I believe in customer success? I do, right? Now, how do you roll that out? That's an open debate. But do I think you should... What I don't agree with is the rep does the land deal and walks away, and the customer success rep is responsible for expansion. Expansion is sales, right?
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