20Sales: How Snowflake Built a Sales Machine | Why You Have to Hire a CRO Pre-Product | Why Most Sales Reps Do Not Perform | Why Hiring Panels are BS in Interviews | Why Remote Sales Reps Do Not Care About Their Development with Chad Peets

1600.827 - 1617.816 Chad Peets

It's a hot topic. I mean, this is an ongoing conversation. It has been for years. Customer success is hard. I don't know that I can look at any one company and say they've nailed customer success. As Chris, I'm sure told you, they don't believe in customer success. They don't have a customer success organization at Snowflake, or at least they didn't. Maybe they've created one now, but they didn't.