20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

624.136 - 643.347 AJ Tennant

Hey, I don't think we should be supporting or we can't support right now customers that have over 5,000 users on Slack. And I was like, we got to find a way to solve that. And bringing them on those calls, having them hear from those customers, the challenges helped us push through. So that was number one. You got to feel for these product teams when it's like, yeah, yeah, I hear you. Now do it.