20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

580.726 - 605.882 AJ Tennant

We were so focused on just inbound and the PLG that we were starting to run into challenges with supporting and getting to customer success on the Comcast, the Walmarts that were some of those earlier enterprise customers. I think driving feedback to the product organization, challenging them, getting them on calls. What are the biggest points of tension between GTM and research and product?