The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean
AJ Tennant
did the same thing with a support agent where I just called in pretend to be a T-Mobile customer and like just chatted up with a T-Mobile customer care, like get in the day of the life. And then the cherry on top was I knew I knew the CEO at the time, John Ledger, used to hang out at the W Bar in Seattle before an onsite. That night before, I just stayed in that W Bar, like just hanging out.
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