20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

2852.902 - 2877.949 AJ Tennant

I, at Slack, we got this sort of like when the acquisition happened and even maybe before the acquisition, I got this sort of like, I've got to move super fast to fill in AE. And I didn't take the time to actually do the full chrono to like, listen to some of the, like the flags I had to do back channeling. Like, I think when you move too fast through the process, you make mistakes.