20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

1850.541 - 1875.548 AJ Tennant

It's too far and too long of a thing to do. But I think there's a model in which you can give a bonus opportunity Actually, we did that at Glean, but we haven't systematically done it. So for example, the companies that did these multimillion dollar expansions, we actually strategically gave a large spot bonus to the CSM that was on that because we wanted to recognize the right behavior.