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The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

1807.228 - 1826.532 AJ Tennant

I don't think some of those solutions are actually going to deliver enough value that it's going to be worth the incremental spend that they're going to be asked to do. Should CSMs be comped also on upsell? Great question. I think there should be some type of kicker and incentive. It shouldn't be the number one key metric.

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