20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

1293.8 - 1322.348 AJ Tennant

I call it experimental because people are still not defining it all the way back to a business issue and an ROI that is like fully defensible. My view is that AI budgets that are based on just, hey, we need to quickly enable our employees to be AI centric that aren't tying it back to business outcomes, impact, top line, bottom line. A year from now, two years from now, we're going to churn.