20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

123.367 - 144.92 AJ Tennant

I fundamentally believe they can be learned. I think a lot of people would say it's innate. You're born with it. It's at your personality, someone that's outgoing. But my philosophy is that humans can learn anything if they're taught and they have the motivation to do it. I've seen in my career someone that's joined both Facebook and Slack that many people were like, oh, they're not outgoing.