20Sales: Biggest Lessons Scaling Slack from $6M to $1BN in ARR | How to Build a Customer Success Machine and Where Most Go Wrong | The Framework to Hire All Sales Reps: Take-Home Assignments, Hiring Panels and more with AJ Tennant @ Glean

1029.019 - 1051.946 AJ Tennant

So that's how we try to do it in structure. It's a very timely topic because we're like debating it even more as a go to market team. We had one Fortune 100 company say, we want to test how we're lowering call resolution time with Glean relative to the other solution we had and the competitors. It was very time bound. It was very specific. And we're able to tie that back exactly to dollars.