Treat Your Humans Like Humans

242.021 - 262.176 Jessica Gurley

It's interesting to hear that because that would never have been something that I thought was okay. I'm happy that Thinking Ahead has trained and is really... adamant about the way that we conduct ourselves in the marketplace. And, you know, the truth of it is we are paid to deliver good news and we are paid to deliver bad news. That's our job is to coach people through the ups and the downs.