The Talent Trade
Overcoming Objection
Stephanie Moss
Third part is the C and that's clarify. E is expand and S is seek agreement. This is a little bit counterintuitive to a natural way of listening. So we are going to have to practice this for it to become natural to us, intuitive to us. I strongly encourage you to write out a script that you can follow along until it becomes old hat, second nature.
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