Episode 7 - Connections Before Content: Mike Hohnen’s Leadership Advice for Managing Managers

276.816 - 299.867 Jonny Adams

Over Porto versus actually training and supporting their people. And the sad thing is that when we were checking out that this other couple were pretty much berating and challenging the staff member at the reception because the quality of service wasn't up to standard. And my colleague also who traveled with us said, I'm very keen to write a review. So it was just two people independently.