The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester
Matt Best
I think the interesting thing for me here as well, Chris, and coming from a sort of CS background myself, I think there's all of that complexity that exists within the team in terms of process and the journey, the overall additional customer journey complexity. The other thing is the various different integration requirements. And I think that's such a huge part of it.
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