The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester
Matt Best
Chris, you said it goes back to productizing customer management. That's real sort of demonstration of how that comes to life. I think one thing that really jumps out to me, and if I go back a number of years, back to when I was a CS or account management practitioner, and you think,
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