Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

1659.629 - 1684.278 Chris Regester

That doesn't happen in anything. You don't buy Salesforce and then sell more. It doesn't work that way. But I think that our topic being customer centricity That's a cultural thing before it's anything else. And I think just honestly, it's a top-down cultural thing if you really want to institute it in your organization. It doesn't just happen. People are like, hey, I love the customers.