The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester
Matt Best
And where you've got someone in CS, CS is still so often seen as a cost center value. which is kind of crazy to Johnny's point of it being at the heart of retaining your client base that you've worked so hard to get. What does that mean, not just for PlanHap, but just in your experience, Chris?
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