Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

2311.929 - 2332.058 Lesley Ronaldson

Then we have our top 20 execs. So I'm one of them. And all of us have customers that we're aligned to. That is a really tightly run program. And I'm actually, that's one of my OKRs. So I have 10 customers at the moment. That's my focus. How many have I met? When was the last time I met with them? How are they? Have I listened, right? I'm not selling them anything. I'm not here for the upsell.