Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

2290.139 - 2311.229 Lesley Ronaldson

I think we forgot during COVID how important it is to get in front of somebody. And look them in the whites of their eyes. People do buy from people and we forget that. We buy things online all the time and we just click on apps. So I would say, listen, of your existing customers, look at your existing customer base. So in other companies I've worked for and here, we have our top 100 customers.