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The Growth Workshop Podcast

Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

1663.479 - 1684.503 Jonny Adams

My interpretation of the aggressive SaaS industries is growth at all costs, in my opinion. Again, you can say no, Johnny. And that customer centricity gets challenged because the way we produce SDRs and AEs is quite rightly, this is your job role. We're going to let you do your job role and we're going to empower you to do it. But you're not going to do other job roles.

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