The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First
Lesley Ronaldson
I think it is. I had something this morning. There was a customer issue and they went to support and the customer support person was like, hey, that's actually not my gig. That belongs to customer success manager. However, he walked over and we're lucky we're in the office to the customer success manager said, hey, I just had this feedback. Let's jump on the call together.
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