The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First
Lesley Ronaldson
I am on a call every Monday for one hour with our head of customer success for all our renewals, two quarters out, two quarters out. And every customer success manager who owns those renewals saying, here's where we are. Here is the risk. Here's what we need. There's a flag on the product and we are we are selling impacts.
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