Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

1151.537 - 1169.264 Lesley Ronaldson

And then there's a couple of other ways as well, which it's important to have customer communities, etc. When I think about feedback loops, you have to listen to your customers. You can't say the product is brilliant. We use it here. Isn't it amazing? Like you can sometimes drink your own champagne and get a little drunk. So you have to be open to feedback. Like feedback is a gift.