The Changelog: Software Development, Open Source
Reinventing Kafka on object storage (Interview)
Ryan Worrell
But we do offer additional, we call them account tiers, basically, where the things that enterprises want from you, the reason why they wanna pay you $10,000 a month is they want to be able to file a support ticket and have somebody reply to their support ticket extremely quickly. That's the thing that they're basically paying you for.
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