The Action Catalyst
REMASTERED: Values Driven Leadership, with Dina Dwyer-Owens (Franchising, Business, Morals, Ethics)
Dina Dwyer-Owens
But had we not put a system in place, we wouldn't be where we are today. And I think people make this more complicated than they need to, but they're not in franchising. So as a franchise organization, we always think about systems, systems, systems. If something's not working, it's probably because the system is not there or people haven't been trained to it.
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