The Action Catalyst
REMASTERED: Values Driven Leadership, with Dina Dwyer-Owens (Franchising, Business, Morals, Ethics)
Dina Dwyer-Owens
And training to that system or process and making sure people are living up to it. And unfortunately, these are independent small business owners. Every franchisee is a small business owner. And even though we want them all to follow the systems perfectly, that's not going to happen. You know, it'll never happen. We have 2,800 franchisees today. The majority of them do a beautiful job.
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