REMASTERED: Magic or Misery, with Shep Hyken (Customer Service, Business, Management, Leadership)

44.813 - 66.563 Shep Hyken

This man is incredible. His name is Shep Hyken. He's the chief amazement officer at Shepard Presentations. And I'm telling you, this guy is one of the very, very best out there in the world talking about customer service. He's a New York Times and Wall Street Journal bestselling author and Hall of Fame speaker. Shep, thank you for being on the show, brother. It is an honor, a pleasure.