The Action Catalyst
REMASTERED: Magic or Misery, with Shep Hyken (Customer Service, Business, Management, Leadership)
Shep Hyken
You can't always get the lowest price and the best service. In the case of a target, it means very knowledgeable because you walk in with the part and they go, hey, I need this. Can you help me and tell me what to do with it? And their people are very knowledgeable. They're trained well. That's part of their whole thing. Plus, they're staffed extremely well.
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