The Action Catalyst
REMASTERED: Creating a High-Performance Culture, with Chuck Runyon (Fitness, Leadership, Franchising, Business)
Chuck Runyon
standardization in the franchise so that every club looked and felt the same. But yet we wanted to like amplify the community passion and personality of our owners. And that's, by the way, not always easy to do. And when done right, I mean, it's wonderful for the community and for our franchise owners. When it's done wrong, we have to fix those inconsistencies in the experience nationally.
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