The Action Catalyst
From Overlooked to Overbooked, with Luis Baez (Sales, Intrapreneurship, Social Media, Tech)
Luis Baez
That was like one big skill and area of confidence that I developed over time. And then there was this other thing about the mindset shift. Once I got comfortable with a methodical or repeatable process to selling that took away the anxiety from me showing up for that customer, but also ensured that I wasn't showing up and throwing up and actively listening to the customer.
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